Privacy Policy
Last updated: December 2024
1. Introduction
GetItDone ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, profile photo
- Profile Data: Skills, experience, location, bio, portfolio
- Transaction Data: Payment information, job history, earnings
- Communications: Messages between users, support tickets
- Usage Data: How you interact with our platform, device information
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and payments
- Communicate with you about your account
- Match clients with service providers
- Ensure platform safety and prevent fraud
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Other Users: Profile information is visible to other users as needed
- Service Providers: Payment processors, hosting services, analytics
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under POPIA (Protection of Personal Information Act), you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
7. Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
9. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes via email or platform notification.
11. Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@getitdone.za