Trust & Safety
Your Safety is Our Priority
We've built robust systems to keep our community safe. Learn how we protect you and what you can do to stay secure on GetItDone.
How We Protect You
Verified Profiles
All providers can verify their identity and credentials. Look for the verification badge when hiring.
Secure Payments
Payments are held securely until work is completed. Never pay outside the platform.
Reviews & Ratings
Make informed decisions based on genuine reviews from real clients and providers.
24/7 Support
Our trust and safety team is available around the clock to help with any concerns.
Safety Guidelines
For Clients
- Always communicate through the platform
- Never share personal financial information
- Review provider profiles and ratings carefully
- Report suspicious behavior immediately
- Use milestone payments for larger projects
- Document all agreements in writing
For Providers
- Complete your profile verification
- Only accept payments through GetItDone
- Deliver quality work as promised
- Communicate clearly and professionally
- Report problematic clients
- Keep records of all work completed
Watch Out For These Red Flags
- ⚠️Requests to pay or communicate outside the platform
- ⚠️Asking for personal financial information
- ⚠️Pressure to make quick decisions
- ⚠️Offers that seem too good to be true
- ⚠️Requests for upfront payments for jobs
- ⚠️Incomplete or suspicious profiles
See Something? Report It.
If you encounter suspicious activity, fraud, or any safety concerns, please report it immediately. We take every report seriously.